1. General Information
Company Name: Explorvia
Services Provided: Destination management, travel, and tours. Explorvia reserves the right to modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for updates.
2. Booking Terms
All bookings made through Explorvia are subject to the following terms and conditions:
- Availability: All bookings are subject to availability. We strive to keep our availability information up to date, but in the case of discrepancies, Explorvia reserves the right to offer alternative services or cancel the booking.
- Pricing: Prices quoted on the website are subject to change without notice. Any increase in pricing due to taxes, fees, or fluctuations in foreign exchange rates may be passed on to the customer.
- Payments: Full payment is required at the time of booking unless otherwise agreed upon. Explorvia accepts payments through authorized payment gateways. Refunds and cancellations are subject to our cancellation policy.
3. Cancellations and Refunds
- Cancellations by the Customer: Cancellations must be made in writing via email or our contact form. Refunds will be processed according to our cancellation policy, which varies based on the destination, service provider, and timing of the cancellation.
- Cancellations by Explorvia: We reserve the right to cancel bookings under exceptional circumstances, such as unforeseen travel restrictions, force majeure events, or provider cancellations. In such cases, we will provide a full refund or alternative arrangements where possible.
4. Liability
Explorvia acts as an intermediary between clients and third-party service providers (e.g., airlines, hotels, tour operators). We are not liable for any losses, injuries, damages, or delays caused by these third parties.
- Force Majeure: Explorvia is not liable for any failure to fulfill our contractual obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or government restrictions.
5. Travel Documentation
It is the responsibility of each traveler to ensure they have the necessary travel documents (passports, visas, etc.) and that all travel information is correct. Explorvia cannot be held responsible for any issues related to incorrect or missing documentation.
6. Privacy Policy
Explorvia respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
7. Intellectual Property
All content on the Explorvia website, including text, graphics, logos, and images, is the property of Explorvia or its content suppliers and is protected by international copyright laws. Unauthorized use of this content is prohibited.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Insert Applicable Jurisdiction]. Any disputes arising from these terms will be resolved in the courts of this jurisdiction.
9. Contact Information
If you have any questions about these terms, please contact us at:
Email: support@explorvia.com
Phone: +1 (555) 123-4567
Address: 1234 Travel Lane, Suite 100, Adventure City, CA 90210, USA